PRO's Vision "We are dedicated to making a positive difference in the quality of life of our patients, employees, and community through the pursuit of excellence in service and the patient experience." It is extremely rewarding when patients are compelled to write a letter about how PRO's vision created a positive rehabilitation experience for them.

"The entire Northeast Philadelphia staff treated me with courtesy and respect, and it is little exaggeration to say that they saved my life.," said Shawn Goodwin, a local PRO Physical Therapy patient.

Shawn was referred to PRO's Northeast Philadelphia office by his personal physician, after suffering a knee injury while playing ice hockey. An MRI and x-ray confirmed that I was suffering from a femoral contusion near the left knee, which resulted in excruciating pain and instability of the entire leg. Shawn received treatment at PRO Physical Therapy, a research-based outpatient orthopedic rehabilitation center located at 9475 East Roosevelt Blvd. in Philadelphia, PA.

"Every step was insufferable, and I was unable to walk up stairs without pulling myself up by the handrail. I thought the days of playing with my children and playing ice hockey were over. Enter Mike Dillon and the therapists at PRO. My first evaluation took place on September 22, one month after suffering my injury. Mike was assigned to be my therapist, and he questioned me about every aspect of my injury. Not only did he ask the right questions, but he also listened to my answers and concerns - a rare thing in this day and age. After taking measurements and checking my MRI and x-rays, Mike stated that my tracking problem was one of the worst he has ever seen. Undaunted, Mike assured me that he could get me back on my feet and - hopefully - back onto the ice. It was slow going at first, but Mike and the PRO therapists always challenged me. When I thought they were expecting the impossible, in reality they were simply expecting great effort. I did my best to give it to them, and saw immediate results. Once I conquered an exercise or activity, Mike was right there to increase the weight or add another program. The therapy was never boring, and the atmosphere was conducive to good morale. Good morale, in my opinion, is Mike's strong suit. In my four months of therapy, I never saw Mike in a bad mood, I never saw him angry, and I never saw him give up on a patient. In fact, when I was having trouble early on, I quickly became discouraged. Mike saw this, approached me, and told me that my rehabilitation would take time. He said the right things to keep me going and keep me optimistic. And, on a personal note, when my friend and co-worker - Philadelphia Police Officer Chuck Cassidy - was murdered, Mike did his best to keep me positive and focused upon my training. It was a tough time for me, but he helped me through it. Today was my last day at PRO Physical Therapy, and I am happy to say that my knee is at 100%. I am playing ice hockey again and can play with my children now. Taking stairs are not a problem, and I am completely pain free. Although Mike said that I was the one who did all of the work, I know how modest he can be. Without Mike and the therapists at PRO - especially Kevin Trexler, Danielle Gregoire, and Bill Victor - I don't think I would be where I am today. I will never be able to thank them enough for their efforts."

Established in 1995, PRO Physical Therapy has 26 locations throughout Delaware, Pennsylvania, and Maryland. PRO Physical Therapy provides research-based services in orthopedic physical therapy, sports medicine and performance, aquatic therapy, hand and upper extremity therapy, industrial rehabilitation and conditioning, functional capacity evaluations, and now women's health. PRO accepts virtually all insurance providers including PPOs, HMOs, Medicare, and Workers' Compensation plans. To learn more about PRO Physical Therapy's Philadelphia location call (215) 464-6200. For more information about PRO Physical and its many convenient locations visit www.propt.com.

"The pain and lack of movement that I had when I first arrived; I never expected in 4 months to be so well improved. My therapist was always professional and very helpful in guiding me to reach my goals. He showed care and concern and was always a pleasure to deal with. I would and already have recommended PRO Physical Therapy to others. Again, thanks to all. "

Carol Fitzpatrick

"You have the most caring, kind, delightful staff at PRO Physical Therapy. They make everyone feel so special. No one ever feels rushed or neglected. My many weeks of physical therapy after spinal surgery were a delightful experience. They were all so sweet and caring. Everything about PRO is done very professionally."

Virginia Scherer

"Your professional, yet kind manner of helping restore folks back to usefulness is wonderful. I especially noticed how you treated the elderly with dignity and respect. May God bless you with the goodness and kindness that you so lovingly share with others."

With Sincere Appreciation,
Mariet Wetzel

"PRO,
After all that has happened, I just want to let you know that it has been a blessing to be introduced to PRO. I want to thank all of you at PRO for letting me be a part of a great program. While attending, those were some very special days for me. It has been a great gift being able to watch you all help others."

Thanks!
Dion H.

"Dear Team PRO,
I feel that I have to write this letter to thank you for your total dedication and professionalism toward you patients and their rehabilitation. I will be recommending your facility to any and all that are seeking out the best in therapy and rehabilitation. I myself would not consider any other facility."

Sincerely,
David McCollough

"I would like to thank everyone at PRO for your consideration and kindness, at very few businesses do you find the warmth and understanding that I received here. Most of all, thank you for helping me get back to work!"

Sharry Hrusosky

"I just wanted to recognize your outstanding staff for the excellent treatment they provided me during the past few months. You have a great team and they are a credit to your profession."

Best Regards,
Brad Lyons

"The entire staff was very professional, also friendly ...they did an outstanding job at getting me back to work and for that I am extremely grateful. To the men and women at PRO: awesome work, thank you very much."

Thank you very much,
Robert M. Cobb

"From day one the entire staff at PRO made me feel welcome. They all were focused on my needs and were always available to help with any questions I had. I had a clear understanding of what my goals were and how we would achieve them. I would strongly recommend PRO to my friends and family and wouldn't hesitate to use PRO in the future if the need arose."

Chris Curtiss